As of today, news reports state that the U.K. government is set to extend lockdown for a further 3 weeks. Other countries have either also extended their lockdown period or have eased lockdown for very limited groups. As a result worldwide courier and shipping services continue to be disrupted.
If you have purchased an outfit from House of Faiza and are awaiting delivery, please note the following:
Non Pre-Order items:
Currently HOF are dispatching orders which are currently in stock (at our warehouse) as per usual with no delays expected unless U.K courier services advise otherwise, in such (rare) instance we will contact you individually to advise you of the delay on your order.
Due to worldwide restrictions on shipping which are beyond our control, pre-order items are currently delayed until at least the 30th April following which point we shall have a further update from border-control. We are doing everything we can to liaise with the authorities regarding minimising these delays.
CURRENT PRE-ORDER COLLECTIONS:
Please note that you can continue shopping as normal from the house of Faiza website with a wide range of non pre-order items, please be sure to check the details prior to placing an order or contact our customer service team who are on standby to answer any queries you may have.
Please note currently Eid Deliveries are guaranteed, however we are aware of the seriousness of this outbreak and given the ever changing situation surrounding the Coronavirus pandemic, things can change with little or no notice at all. Most important of all - BE SMART, BE SAFE, BE HOME