Klarna FAQ

Shop now, pay later.

We’ve partnered with Klarna to provide you with flexible payment options at checkout, so you can buy what you want, when you want.

It’s smooth and simple.

Select Klarna at checkout to buy now and pay later. Spread the cost of your purchase over time with convenient, stress-free payment options. It is easy and safe to use; you’re always covered by Klarna’s Buyer Protection.

Payments on Klarna.com

Review your latest purchases and settle your payments by logging into your Klarna account at https://app.klarna.com/login. You can chat with Klarna customer service 24/7 in the Klarna App.

Safe and Secure

Klarna uses modern safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.

You shop, you choose how to pay.

Pay later With Pay later

You have 30 days to pay for your purchase after it’s been shipped. No added interest or fees when you pay on time. Settle your payment with Klarna directly at https://app.klarna.com/login 

Slice It

Pay over time in 3 interest-free installments. Split your purchase into three equal payments. You will know within seconds if you are approved and the first payment will be taken at the time of ordering. The remaining two payments are taken automatically after 30 and 60 days. Payment is taken from the debit/credit card provided at the time of purchase.
This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.

All scheduled payments are communicated to you by email and you can review your purchases by logging in at https://app.klarna.com/login

      • No credit check
      • No interest
      • No upfront fees

View complete terms here

How does Pay later work?

When you checkout with Pay later in 30 days, you have the time to receive and review your order before you make any payment. Once your order has shipped, you’ll receive an email with instructions to pay.

Need to make a return?

Simply log in to the Klarna App.

Is there a fee to use Pay later?

There is no fee to use Pay later. If your invoice is not paid by the due date, you may be subject to a late fee.

Will Pay Later affect my credit score?

Pay later will not affect your credit score.

Slice it applications will take credit score and credit history into consideration when determining if the application is approved.

About Klarna

Klarna is one of Europe’s fastest growing companies and a leading alternative payment provider. Klarna’s vision is to make all payments ‘smoooth’, adding value for shoppers and retailers with unique payment options and superior customer experience.

Klarna has 2,000 employees across 14 markets, and is leading the way for alternative payments by serving 60 million consumers and 100,000 merchants smoooth payment solutions. www.klarna.com/us/what-is-klarna/

Don’t see your question here?

Check out Klarna’s full FAQ page.

How can I reach Klarna?

You can reach Klarna anytime at https://www.klarna.com/us/customer-service/

        Sizing Chart

         ADULT SIZE CHART

        MEASUREMENTS IN INCHES
        UK SIZE XS S M L XL
        SHOULDERS 13 14 15 16 16.5
        BUST 17.5 18.5 20 22 23.5
        WAIST 15 16 18 20 22
        HIPS 18 19.5 22 24 26
        SHIRT LENGTH Same as picture Same as picture Same as picture Same as picture Same as picture
        SLEEVE LENGTH Same as picture Same as picture Same as picture Same as picture Same as picture
        TROUSER LENGTH 37 37 38 39 40
        ANKLE Same as picture Same as picture Same as picture Same as picture Same as picture

         

        MEASUREMENTS IN CM
        UK SIZE XS S M L XL
        SHOULDERS 33 35.5 38 40.5 42
        BUST 44.5 47 51 56 60
        WAIST 38 40.5 46 51 56
        HIPS 46 49.5 56 61 66
        SHIRT LENGTH Same as picture Same as picture Same as picture Same as picture Same as picture
        SLEEVE LENGTH Same as picture Same as picture Same as picture Same as picture

        Same as 

        picture

        ANKLE Same as picture Same as picture Same as picture Same as picture Same as picture

         

         

        CHILDREN SIZE CHART

        SHIRTS

        MEASUREMENTS IN INCHES
        UK SIZE 2 - 4  Years 4 - 6 Years 6 - 8 Years 8-10 Years 10-12 Years 12-14 Years
        FULL LENGTH 24 28 33 37 39 40
        SHORT LENGTH 17 20 24 26 28 30
        KNEE LENGTH 20 24 27 32 34 36
        HIP 16.5 18 19 20 20 22
        WAIST 14.5 16 17 18 18 19
        BUST 12.5 13.5 15 16 16.5 17.5
        FULL SLEEVE 12 14 16 17 19 20
        HALF SLEEVE 3 3 3.5 4 5 6
        QUARTER SLEEVE 9 10 10.5 11 14 15
        NECKLINE ROUND 5 6 19 21 22.5 22.5
        NECKLINE DEEP 4 4.5 5 6 6 6.5
        ARM HOLE 5.5 5.5 6.5 7 7 8

         

        TROUSER

        UK SIZE 2 - 4  Years 4 - 6 Years 6 - 8 Years 8-10 Years 10-12 Years 12-14 Years
        WAIST 7.5 8 9 10.5 11 12
        LENGTH 22 24.5 28 33 34 36
        PANTS HEM 4 4.5 5.5 6 7 7
        TROUSER HEM 7 7 7 9 10 10
        PLAZO HEM 11 12 14 17 19 20
        THIGH 8 9.5 10 11 12 13

         

        Please note: Certain elements are shown by brands for illustration purposes only and these items are not included in the end retail product - as such there can be a possibility of variation to the cut, length, and style of the dress.

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